Miller Vacation Itinerary 🌴
Reservation #N0F233VX — Departure Date: March 15, 2026
Welcome, Miller family! Your all-inclusive escape to the stunning SLS Playa Mujeres in Cancun is just around the corner. This document contains everything your family of five needs to know before, during, and after your trip — from hotel details and transportation instructions to important terms and travel tips. Keep it handy and get ready to make memories!
Booked By
Haus Worldwide Travel
Suite 118, 12325 N May Ave
Oklahoma City, OK 73120
(405) 752-2400
During Travel Support
📞 866-313-3684 (U.S.)
International: +1 866-313-3684
✉️ duringtravel@travimp.com
Your Traveling Party
Tyler Miller
Lead Traveler
Melissa Miller
Traveler
Jackson Miller
Age: 14
Harper Miller
Age: 14
Mason Miller
Age: 11

⚠️ Important: The spelling of each traveler's name must be identical to their government-issued ID. Please double-check all names carefully before travel.
🏨 Hotel Information — Room 1
King Suite
Ocean View Rooftop
Check-In
Sunday, March 15, 2026
Check-Out
Thursday, March 19, 2026
Duration
4 Nights
SLS Playa Mujeres — All Inclusive
You'll be staying at the spectacular SLS Playa Mujeres, a world-class all-inclusive resort nestled along the pristine shores of Playa Mujeres, just north of Cancun. With stunning rooftop ocean views, an array of pools, gourmet dining, and endless activities for the whole family, this property promises an unforgettable stay.

💳 Hotel Fee Advisory: A mandatory government fee of $2 (plus taxes) per person, per night is charged by the hotel at check-in or check-out. This fee is not included in your package price. A credit card or cash deposit may also be required for incidental charges at check-in. Please have a card ready upon arrival.
Please note that parking fees, cribs, rollaway beds, resort fees, and any other personal charges are payable directly to the hotel and are not covered by your package. The minimum check-in age is enforced. If you have any questions about what is included in your all-inclusive package, the hotel front desk will be happy to clarify upon arrival.
🏨 Hotel Information — Room 2
2 Queen Suite
Ocean View Rooftop
Check-In
Sunday, March 15, 2026
Check-Out
Thursday, March 19, 2026
Duration
4 Nights
SLS Playa Mujeres — All Inclusive
This second room at SLS Playa Mujeres is perfect for the kids — a spacious SLS Elite Ocean View Rooftop suite with two queen beds and panoramic Caribbean Sea views. The children will love having their own space to unwind after a full day of beach, pool, and resort activities.

💳 Hotel Fee Advisory: A mandatory government fee of $2 (plus taxes) per person, per night is charged by the hotel at check-in or check-out. This fee is not included in your package price. A credit card or cash deposit may also be required for incidental charges. Parking, rollaway, and other personal charges are payable directly to the hotel.
Both rooms have been confirmed under the same reservation and share the same check-in and check-out dates. When you arrive at the hotel, present both confirmation numbers to the front desk to ensure a smooth check-in for the whole family. The minimum check-in age policy is enforced — adult guests must be present at check-in.
🚐 Ground Transportation
Your family has transfers arranged through Amstar, the trusted destination management company serving the Cancun region. One private deluxe vehicle is booked for up to 5 passengers.Read the arrival and departure instructions below carefully — they'll make your airport experience smooth and stress-free.
1
Private Deluxe Transfer
For up to 5 passengers between Cancun Airport and Playa Mujeres Hotels. Maximum 1 vehicle per room booked.
✈️ Arrival Instructions
After collecting your luggage and clearing Customs, follow signs to exit the terminal. Do not engage with airport greeters inside the terminal, even if they claim to be with Amstar.
Look for Amstar representatives in bright blue shirts with the Amstar logo outside the terminal, holding signs. They will check you in and guide you to your transfer vehicle.
If you cannot locate an Amstar rep, call the Amstar office immediately: +52 998 881 9500
If your luggage is delayed, have one person from your group notify the representative or driver.
🏨 Departure Instructions
Without Amstar Connect: Visit the Amstar representative at your hotel the day after arrival to reconfirm your return transfer, pick-up time, and location.
With Amstar Connect: You'll receive an email 72 hours before departure confirming your flight and return transfer info, plus a reminder the evening before, and a real-time alert when your ride arrives.
⏰ Be checked out and at your pick-up location at least 15 minutes before your scheduled time.

🗺️ Airport Map: Visit amstardmc.com/en/airport-maps to preview the Cancun airport layout and the exact location of Amstar representatives before you land.
Important: Flight Changes
If your arrival or departure flight changes, call the Amstar office immediately. Changes are generally not allowed within 2–5 hours of your scheduled pick-up time (varies by hotel location) unless your flight is fully canceled. Amstar contact: +52 998 881 9500. Please ensure your travel advisor has your accurate arrival times — if those times change, contact Ski Haus Travel right away so the transfer company can be updated.
📋 Add-Ons & General Information
Destination Assistance — Cancun / Riviera Maya / Cozumel
If for any reason you need assistance during your stay in Cancun, the Riviera Maya, or Cozumel, your local Destination Management team is available around the clock. Contact Amstar at (+52) 998-881-9500, available 24 hours a day, 7 days a week. Don't hesitate to reach out for anything from activity recommendations to emergency support — they're there to make your vacation seamless.
International Liability Notice
Passengers on international journeys should be aware that treaties such as the Warsaw Convention or the 1999 Montreal Convention may apply to your entire trip. These agreements may limit carrier liability for injury, lost baggage, or delays. Consider purchasing private travel insurance for additional protection.
Local Destination Support
Amstar's local team is your on-the-ground resource throughout Cancun and surrounding areas. Available 24/7, they can assist with transportation changes, activity questions, emergencies, and more. Save their number: +52 998 881 9500.
Travel Insurance
Additional protection beyond carrier liability limits can be obtained by purchasing insurance from a private company. Travel insurance is not affected by any international treaty limitations. Ask your travel advisor at Ski Haus Travel about coverage options for your family.
📜 Terms, Conditions & Know Before You Go
Before your family departs, please take a few moments to review the important information below. Being prepared with the right documents and awareness of key policies will help ensure a smooth and enjoyable trip from start to finish. For a full overview, visit Know Before You Go and the full Terms & Conditions.
🛂 International Travel ID Requirements
All international passengers — regardless of age — must present a valid, non-expired U.S. passport at flight check-in and for U.S. Customs re-entry. This applies to all five members of the Miller family, including the children. Airlines may also require additional documentation for minors traveling with guardians — contact your air carrier to confirm. Failure to provide proper documents may result in denied boarding with no refund.
🚫 FAA Hazardous Materials Policy
Federal law prohibits transporting hazardous materials on aircraft. This includes explosives, flammable liquids, compressed gases, oxidizers, poisons, and radioactive materials. Examples: paints, lighter fluid, fireworks, and certain batteries. Violations carry penalties of up to $250,000 and imprisonment. Small quantities of medicinal/toilet articles (up to 70 oz total) in checked luggage are permitted. Review the TSA prohibited items list before packing.
⚖️ Travel Impressions — Agency Disclaimer
Travel Impressions, Ltd. acts solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of those suppliers. The Travel Impressions name or logo may appear at hotels, airports, or vehicles to help you identify service providers — this does not imply ownership or employment by Travel Impressions. CST# 2029006-20 | WA UBI #602 425 801 | Iowa TA#758.
📞 Key Contacts — Quick Reference
Travel Advisor: Haus Worldwide Travel
(405) 752-2400
During Travel (Travel Impressions):
866-313-3684 | duringtravel@travimp.com
Amstar (Local DMC):
+52 998 881 9500 — Available 24/7

🌟 Have a wonderful trip, Miller family! Your reservation is confirmed and your adventure awaits. If you have any questions before departure, don't hesitate to call your travel advisor at Ski Haus Worldwide Travel: (405) 752-2400.